Shipping & Refund policy


We ship MONDAY-FRIDAY, Due to high volume of orders during launches and sales there may be a delayed shipping time of 2-3 business days.


Standard post $10  4-14 business days, Express $20 1-3 business days .


  • Onyxbeautyco cannot be held responsible for the service, delays or delivery by the postal service.
  • Shipping costs are NON refundable 
  • Onyxbeautyco are unable to modify or canceled processed orders.
  • If your order is returned to sender, a shipping cost of $10 will be required to re ship.
  • we only exchange for faulty items.
  • NO REFUNDS are permitted at any time unless we are out of stock.

 items have an approximate delivery time in the descriptions.

Lash supplies are pick up from jordan springs and shipping available.

Beauty and hair care can only be shipped.